Return And Refund Policy
Return or refund are allowed for damaged item only. Please report and ship back damaged item to us in 30 days after you received. The shipping cost of return items will be credited as store credit to customer once we receive the items.
Its customer responsibility to track parcel once tracking number was sent. If in case parcel return due to fail delivery or collection, second time shipping cost shall be beared by customer
Please return your purchase to the following address:
Lemon Green Organic Sdn Bhd
1-2-11 tingkat mahsuri 5
11950 Bayan Baru
If in case wrong item was received, kindly ship back to address as above. Our company will replace the goods and refund the return shipping fee as store credit.
We are always here to help, if you have questions, please email to firstname.lastname@example.org or call our customer service team at 0184005955